Last updated: July 12, 2026
These Terms of Service ("Terms") govern your use of the NBXTD Mail email platform and services available at nbxtd.com (the "Service"), operated by NBXTD Mail ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not access or use the Service.
You must be at least 16 years of age and legally capable of entering into binding contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements and have the authority to bind any organization on whose behalf you act.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
You agree not to use the Service to:
We reserve the right to suspend or terminate accounts that violate these policies. We may filter, block, or remove content that violates these Terms or applicable law.
The Service uses third-party email delivery infrastructure (Resend) to send and receive email. You acknowledge that:
You retain all rights to the content of your email communications, including messages, attachments, and data ("Content"). You grant us a limited license to process, store, transmit, and display your Content solely as necessary to provide the Service. We do not claim ownership of your Content. You are solely responsible for your Content and its compliance with applicable laws.
The Service includes AI-powered features such as email summarization, categorization, urgency analysis, sentiment analysis, and draft reply generation. AI-generated outputs are provided for informational purposes only and may contain errors. You are responsible for reviewing and verifying all AI-generated content before sending or acting on it. We are not liable for damages arising from reliance on AI-generated suggestions.
Our collection, use, and handling of your personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described therein.
Paid plans are billed on a recurring basis (monthly or annually) in advance. You authorize us to charge your payment method for all applicable fees. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing cycle. Fees are non-refundable except as required by law. We may change pricing with at least 30 days' notice.
We may modify, suspend, or discontinue the Service, or any part of it, at any time with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of the Service. We will provide reasonable notice of material changes that adversely affect your use of the Service.
The Service, including its design, features, and underlying technology, is owned by NBXTD Mail and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding. You may not copy, modify, reverse engineer, or create derivative works from the Service without our prior written consent.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE SPECIFICALLY DISCLAIM:
To the maximum extent permitted by law, NBXTD Mail and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill, arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages. Our total aggregate liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless NBXTD Mail and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any law or third-party rights; or (d) your Content, including emails sent through the Service.
You may close your account at any time. We may suspend or terminate your account or access to the Service immediately, without notice, for any violation of these Terms, fraudulent activity, or where required by law. Upon termination, your right to use the Service ceases. We may retain your data for a reasonable period as described in our Privacy Policy or as required by law.
These Terms are governed by the laws of the jurisdiction in which NBXTD Mail operates, without regard to conflict of law principles. Any dispute arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, the dispute shall be submitted to binding arbitration, with the loser bearing their own costs. You waive any right to participate in a class action.
We may modify these Terms at any time. We will notify users of material changes by email or by posting a notice within the Service. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you disagree with changes, you must stop using the Service.
If you have questions about these Terms, please contact us at help@nbxtd.com or through our Contact page.
Join the next generation of businesses running email on their own terms. Custom domains, AI assistance, and enterprise-grade delivery — all in one dashboard.